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Quality Lead
Cleveland, Ohio $65,000/Year
Direct Hire
On-Site
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Quality Lead
Cleveland, OH
2nd shift: 4:00pm - 12:30am (M - F)
Competitive Pay & Comprehensive Benefits

Quality Lead will report into the Quality Manager and support the quality team, help lead projects, and work on customer issue resolution. 

Quality Lead Responsibilities:
  • Develop corrective actions and conduct root cause analysis (RCA) on customer issues
  • Maintain a safe working environment and support a clean, organized workspace.
  • Exhibit excellent interpersonal and communication skills
  • Lead calibration program and maintain records for quality department in accordance with ISO/IEC 17025 and NIST Traceability.
  • Implementation of new test equipment and new/revised test methods.
  • Perform routine maintenance on tools and equipment, ensuring functionality and calibration.
  • Provide training to the quality team.
  • Conduct MSA and GR&R studies.
  • Support development and maintenance of Control Plans and PFMEAs.
  • Support new product implementation.
  • Lead QMS software setup and maintain for accuracy.
  • Be the resource for Quality Technicians and Quality Inspectors.
  • Develop, write, and revise Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs), and other quality-related documentation.
  • Demonstrate proficiency in the use of measurement and testing equipment.
  • Ability to work independently with minimal supervision while contributing to team efforts.
  • Generate accurate reports and ensure compliance with quality standards.
  • Lead investigations related to customer complaints and non-conformances including 8D CAR.
  • Support Internal, Product and Customer Audits.
  • Detect, report, and address deviations from quality standards.

Quality Lead Requirements:
  • A College/University Degree in a relevant field (Engineering, Chemistry, Business, etc.) is required.
  • Minimum of 3-5 years of technical experience working in Quality Control and Manufacturing.
  • In-depth understanding of quality control standards, testing methods, and equipment.
  • Familiarity with IATF 16949, ISO 9001, ISO/IEC 17025, ISO 14001, and NIST Traceability.
  • Must be skilled in communication of peers, production operators, management staff, and upper management.
  • Advanced proficiency in Microsoft Office 365 (Word, Excel, Access, PowerPoint) and SharePoint.
  • Experience working with NetSuite and PowerBI would be beneficial.
  • Strong problem-solving and Analytical skills.
  • Sound judgement and decision-making skills.
  • Excellent attention to detail and time management.
  • Familiarity with mathematical and statistical concepts as applied to quality control.
  • Strong mechanical aptitude with the ability to operate and troubleshoot lab testing equipment.
  • Must have good work ethics and a socially responsible mindset.
  • Collaboration and working in a team environment.

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