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A/R Collections Specialist
Mantua, Ohio
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A/R Collections Specialist
Streetsboro, OH


A/R Collections Specialist Responsibilities:
  • Accurate documentation of collection and dispute interactions with both internal and external parties
  • Make initial contact on delinquent accounts
  • Accurately post cash receipts against correct invoices
  • Meeting or exceeding individual percentage targets and call volume as assigned on a weekly basis
  • Contacting customers via telephone and email, maintaining consistent follow-up with the assigned accounts in accordance with the Company's established SOP
  • Pro-actively build business relationships with your assigned AR accounts
  • Any additional responsibilities to help operationally support the department as needed

Position Criteria:
  • strong computer skills: email and basic Microsoft Excel
  • excellent customer service skills via phone and email
  • attention to detail
  • ability to multi-task and prioritize
  • Candidates residing more than 30 miles away will not be considered for this position
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