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Administrative Services Assistant
Wilmington, Delaware $24.84/Hour
Contract
Remote
Administrative Services Assistant
Wilmington, DE (Remote/Hybrid)
$20-25/HR
Administrative Services Assistant will work closely with customer service, logistics, and external warehouse teams via phone and email to oversee the flow of customer complaints.
Administrative Services Assistant Responsibilities:
Administrative Services Assistant Requirements:
Wilmington, DE (Remote/Hybrid)
$20-25/HR
Administrative Services Assistant will work closely with customer service, logistics, and external warehouse teams via phone and email to oversee the flow of customer complaints.
Administrative Services Assistant Responsibilities:
- Communicate with parties to determine cause and impact of customer complaints.
- Be responsible for gathering information from team members.
- Update Salesforce.
- Send out written communications to customers at the close of investigations.
- Ensure complaints to not age inappropriately or escalate.
- Work in various software systems independently.
Administrative Services Assistant Requirements:
- Associates or Bachelors degree in related field preferred.
- Proficient in Microsoft Office Products, Salesforce, and SAP.
- Ability to work independently with minimal supervision.
- Strong verbal and written communication skills.
- Ability to read and write in Spanish is ideal.
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