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Customer Service Representative
Lisle, Illinois $23.00/Hour
Contract
Hybrid
Customer Service Representative
Lisle, IL
23/HR.
Customer Service Representative Responsibilities
Customer Service Representatives Requirements
Lisle, IL
23/HR.
Customer Service Representative Responsibilities
- Maintains direct contact with customers before and/or after the sale.
- Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s).
- Works with various departments to meet maintenance services sales goals.
- Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management.
- Focus of work may be in pre-sale or post-sales or both.
- As a level in the Professional Track, work is accomplished through independent contributions or project work requiring advanced subject area knowledge and decision-making skills.
- Applies company policies and standard practices/procedures to perform routine and structured work assignments or to resolve routine issues or problems of limited scope.
- Has limited to no discretion to vary from established procedures.
- Builds stable working relationships inside of the organization.
- Works under general to close supervision receiving instruction, guidance and direction.
Customer Service Representatives Requirements
- Bachelor’s degree with 0 years of experience or at least 2 years of customer service experience.
- Proficient with MS Office (Word, Excel, PowerPoint)
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