• Design, build, and maintain a variety of scheduling tools within Epic, including decision trees, visit types, templates, modifiers, visit type modes, appointment requests, subgroups, pools, and MyChart ticket and direct scheduling.
• Develop design recommendations based on user stories and requirements.
• Assess the potential impact of change requests and design solutions that maximize value while prioritizing workload effectively.
• Analyze multiple requests to determine the most efficient path forward, focusing on intuitive end-user changes while minimizing build and testing time.
• Conduct comprehensive analyses to address operational challenges and create decision documents recommending alternative courses of action.
• Identify when additional subject matter expertise is needed and seek operational input and other Epic application assistance.
• Determine and execute the appropriate level of testing necessary for confident delivery based on the scale and nature of the change.
• Manage weekly workloads based on insights from weekly huddles and swiftly address risks to progress, ensuring timely escalation if issues remain unresolved.
• Lead, motivate, and influence stakeholders through change, effectively communicating complex topics in an understandable manner.
• Ensure all necessary stakeholder approvals are obtained before advancing to the build and implementation of a change.
• Build, test, and implement new functionalities within the Cadence suite.

• Minimum of 5 years of experience in designing, building, and maintaining scheduling tools within Epic systems across various academic health systems.
• Demonstrated ability to synthesize design recommendations and assess the impact of change requests.
• Strong analytical skills to evaluate multiple requests and formulate the most strategic path forward.
• Exceptional problem-solving abilities and the capacity to determine when a broader analysis is needed.
• Strong communication skills with proven ability to lead and influence stakeholders through complex changes.
• A commitment to ensuring all necessary approvals are obtained before project advancement.

Preferred Skills:

• Certification in relevant Epic modules.
• In-depth experience with end-to-end process understanding, particularly in referrals.
• Proven track record of effectively managing workloads and identifying risks.

What We Offer:

• A competitive salary and benefits package.
• A dynamic and supportive work environment.
• Ample opportunities for professional growth and development.