Electrical Field Service Technician

Willoughby, Ohio
Electrical Field Service Technician
Willoughby, OH
60-80K

The Electrical Field Service Technician will travel (up to 30%) to customer sites to install, commission, and train on electrical control systems and supervisory software. While not travelling, if local, work duties will include configuration and bench testing of equipment, supporting customers with troubleshooting calls, and supporting production efforts with panel layouts and wiring. 

Electrical Field Service Technician Responsibilities
  • Troubleshooting (remote and onsite) to resolve operational/technical issues with microprocess based industrial control systems
  • Supervise/oversee control installations; either customer employees or contract labor.
  • Start up and commissioning of control systems in the field
  • Facilitate operational and maintenance training at customer sites and at our office
  • Install, commission, and troubleshoot Windows based SCADA
  • Initialize and troubleshoot PC networks
  • Read and interpret electrical and electronic circuit blueprints, diagrams, and schematics.
  • Document the issues with troubleshooting and installations, and remedies which will be helpful in future
  • Share issues found in the field with the technical team
  • Ensure in providing a safe work environment
  • Report writing and documentation post field work
  • Communicate efficiently and effectively with all parties involved
  • Willing to learn the industry and help us maintain and grow our marketplace position
  • Attend business meetings and trainings as required
  • Follow and adhere to Company policies, procedures, and guidelines
  • Perform other administrative duties, tasks and special projects as assigned

Electrical Field Service Technician Requirements
  • Two years or more of higher education preferred
  • 30% travel availability for US/Canada travel with occasional drug testing required
  • 2+ years of related experience required
  • Experience with high-voltage equipment and safety standards required
  • Ability to read electrical drawings required
  • Comfortable with multimeters, oscilloscopes, etc. required
  • Effectively work and communicate on multiple projects independently and with others in all technical aspects including coworkers, customers, and suppliers required
  • AutoCAD drawing creation experience preferred
  • Experience at industrial facilities (power plants, paper mills, etc.) preferred
  • Strong working knowledge of Google Docs/Suite and MS Office including Word, Excel, Outlook, and PowerPoint required.
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