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Customer Service Representative

Toledo, Ohio
Customer Support Representative
Toledo, OH
$18/HR
8:00 AM- 6:00 PM

The Customer Support Representative will provide excellent customer service by addressing inquiries and issues related to products and services, ensuring a professional and helpful experience via phone, email, and chat.

Customer Support Representative Responsibilities:
  • Handle incoming customer calls, emails and web inquiries regarding products and warranties.
  • Ensure a timely and professional response.
  • Enter all relevant information regarding inquiries into the company’s system.
  • Provide detailed step-by-step instructions to customers concerning website navigation and browsing, warranty claim or claim status, and/or product information.
  • Advise customers on newly available products and programs to promote the brand and drive overall sales.
  • Follow up with customers as requested

Customer Support Representative Qualifications:
  • High School Diploma or equivalent.
  • Prior customer facing role or call center experience.
  • Excellent verbal and written communication skills.
  • Able to work in multiple internet based systems.
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U.S. Equal Employment Opportunity Information (Completion is voluntary)

Individuals seeking employment at Hunter International are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is voluntary. Refusal to provide the requested information will not subject you to any adverse treatment. Any information that you do provide will be kept confidential as required by law.

 
 
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