Field Service Technician
Minneapolis, MN
$30/HR

The Field Service Technician will be responsible for supporting our automated seed treatment equipment, including equipment checkouts, startups, troubleshooting, and training operators both remotely and on-site. The role requires extensive travel and strong technical abilities to handle mechanical, electrical, and automation challenges.

Field Service Technician Responsibilities:

• Assist customers with inquiries regarding equipment types, prices, specifications, and operation.
• Troubleshoot electrical, mechanical, and automation issues remotely and on-site.
• Travel to customer sites to install, check out, calibrate, and provide training on equipment.
• Monitor truck inventory and ensure necessary equipment is stocked.
• Complete detailed documentation of on-site actions and troubleshooting steps.
• Accurately calculate treatment mixtures and calibrate seed-treater equipment.
• Provide updated training for existing equipment systems.
• Collaborate with Engineering, Sales, and Customers on equipment system projects.
• Provide technical input for system designs and quotations in collaboration with commercial operations and marketing.
• Assist general contractors with the installation and start-up of industrial treating systems.

Field Service Technician Requirements:

• Associate’s Degree in a related field or High School Diploma/equivalent with 2+ years of relevant experience.
• Strong understanding of VFD (Variable Frequency Drives) functions, operations, troubleshooting, and programming.
• Experience troubleshooting electrical, mechanical, and automation issues.
• Proficiency in reading blueprints, schematics, and machine drawings.
• Knowledgeable in mechanical and electrical process systems.
• Experience troubleshooting wiring and conducting Input/Output checks.
• Preferred: Experience with PLCs (Programmable Logic Controllers).
• Competency in mathematical concepts.
• Strong communication skills to effectively interact with customers, colleagues, and vendors.
• Ability to comply with Customer QHSE (Quality, Health, Safety, Environmental) requirements on-site.
• Willingness to travel 85% of the time.
• Capable of passing a driving record background check.