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Remote
We are in search of a Senior Epic Scheduling / Cadence Consultant with a robust background in academic health systems (5+ years). This specialized role requires expertise in designing, building, and maintaining advanced scheduling tools within Epic. The successful candidate will possess a thorough understanding of the end-to-end processes, particularly in referrals, decision trees, visit types, templates, and MyChart ticketing.
Senior Epic Consultant Responsibilities:
- Design, build, and maintain a variety of scheduling tools within Epic, including decision trees, visit types, templates, modifiers, visit type modes, appointment requests, subgroups, pools, and MyChart ticket and direct scheduling.
- Develop design recommendations based on user stories and requirements.
- Assess the potential impact of change requests and design solutions that maximize value while prioritizing workload effectively.
- Analyze multiple requests to determine the most efficient path forward, focusing on intuitive end-user changes while minimizing build and testing time.
- Conduct comprehensive analyses to address operational challenges and create decision documents recommending alternative courses of action.
- Identify when additional subject matter expertise is needed and seek operational input and other Epic application assistance.
- Determine and execute the appropriate level of testing necessary for confident delivery based on the scale and nature of the change.
- Manage weekly workloads based on insights from weekly huddles and swiftly address risks to progress, ensuring timely escalation if issues remain unresolved.
- Lead, motivate, and influence stakeholders through change, effectively communicating complex topics in an understandable manner.
- Ensure all necessary stakeholder approvals are obtained before advancing to the build and implementation of a change.
- Build, test, and implement new functionalities within the Cadence suite.
- Minimum of 5 years of experience in designing, building, and maintaining scheduling tools within Epic systems across various academic health systems.
- Demonstrated ability to synthesize design recommendations and assess the impact of change requests.
- Strong analytical skills to evaluate multiple requests and formulate the most strategic path forward.
- Exceptional problem-solving abilities and the capacity to determine when a broader analysis is needed.
- Strong communication skills with proven ability to lead and influence stakeholders through complex changes.
- A commitment to ensuring all necessary approvals are obtained before project advancement.
Preferred Skills:
- Certification in relevant Epic modules.
- In-depth experience with end-to-end process understanding, particularly in referrals.
- Proven track record of effectively managing workloads and identifying risks.
What We Offer:
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- Ample opportunities for professional growth and development.