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Technical Sales Manager
Mansfield
, Ohio
Direct Hire
On-Site
Technical Sales Manager - Polymers
Columbus, OH - Remote
Competitive Pay and Benefits
Technical Sales Manager for Polymers will be responsible for maintaining and expanding customer relationships, driving a 10% year-over-year sales growth for the polymers division. This position will involve offering expert advisory support for current product portfolios, managing service-related requirements, and serving as the key point of contact between customers, internal service teams, and external partners.
Technical Sales Manager Responsibilities:
Technical Sales Manager Requirements:
Columbus, OH - Remote
Competitive Pay and Benefits
Technical Sales Manager for Polymers will be responsible for maintaining and expanding customer relationships, driving a 10% year-over-year sales growth for the polymers division. This position will involve offering expert advisory support for current product portfolios, managing service-related requirements, and serving as the key point of contact between customers, internal service teams, and external partners.
Technical Sales Manager Responsibilities:
- Maintenance of customer relationship of defined customers; log calls into Sales Force.
- Achieve a 10% year-over-year growth in sales for the material science polymers division while maintaining existing sales.
- Customer advisory regarding existing product portfolio and further service support related Polymers department; log communication to customer account in SalesForce.
- Relationship maintenance with internal service departments (CSC, Logistics, etc.).
- Quoting, price negotiations and conclusion of contracts (where appropriate) based on defined rules.
- Collaborate with internal customers to coordinate and resolve customer complaints.
- Collaborate with technical colleagues on applications, support customers and drive growth projects (market launch of new products).
- Determination and control of payment terms, creditworthiness, payments of commissions in collaboration with Regional/Global management and financial department.
- Maintain and control SalesForce and SAP accounts.
- Manage daily activities including samples, setting up new accounts, opportunities, etc., acting as liaison.
- Active participation in exhibitions, conferences, and fairs; document in SalesForce.
- Vet all incoming calls for Material Science that are unassigned direct accounts, work with marketing on leads from shared email.
- Cold leads by phone; log all calls in SalesForce.
Technical Sales Manager Requirements:
- Bachelors degree in Chemistry, Materials Science, Biology or related field.
- 3+ years experience in a similar sales position required.
- Industry specific expertise including experience in materials science, polymer additives, flame retardants, and thermal insulation.
- Proficiency in application development and materials characterization.
- Fluent in presenting technical content and translating science into business value.
- Versatile communicator- equally comfortable in a lab, with customers, or at an industry conference.
- Extensive customer-facing technical support.
- Proven ability to drive revenue and market expansion.
- Experience working with global teams.
- Travel activity approximately 50-60% of job.