• Lead meetings with IT and/or other Business areas to gain a thorough understanding of application requirements.
• Define and document the requirements, and evaluate comprehensiveness, testability and usability of the requirements within the application.
• Work with vendors to make necessary changes to applications.
• Provide reporting and analysis to ensure application requirements can and are being met
• Provides support and maintenance on assigned applications
• Create complex artifacts (e.g., documentation, data flow diagrams, context diagrams) that are used in the design, development, and implementation of new systems and system enhancements.
• Review and determine system capacity, data archiving and retention needs.

• Experience designing, configuring and supporting complex applications.
• In-depth knowledge of IT technologies, software applications and adjacent systems and data exchanges.
• Knowledge of two or more IT Systems and/or software applications.
• Analysis and problem-solving skills with the ability to analyze data from various sources to determine next steps.
• Excellent listening, verbal and written communications skills with the ability to translate technical information into understandable terms to a variety of audiences.
• Associate’s degree or higher in an IT or Business-related discipline (such as MIS, Business Management) with 6 years of related work experience in technical tool administration that involves creating, testing, configuring, updating, manipulating, and/or scripting technical tools or applications.
• In lieu of the above combination of education and experience, a minimum of 8 years of related work experience in technical tool administration experience creating, testing, configuring, updating, manipulating, and/or scripting technical tools or applications.

• Experience using and configuring Planview Portfolios (formally known as Enterprise One)
• Knowledge of other Planview solutions (ProjectPlace and AgilePlace)

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